Chris Sutton has slammed a "gutless" Everton side for their awful showing in a 3-0 loss away to Atalanta on Thursday night.
The 'Toffees' started their Europa League campaign in the worst possible fashion in Italy, and the performance comes on the back of another 3-0 loss to Tottenham in the Premier League.
Speaking on 'BT Sport', Sutton demanded that the club offer a gesture of goodwill to disappointed travelling fans.
"I feel sorry for that Everton support. Second time in eight years in Europe, two and a half thousand fans have made this trip," Sutton said.
"I’d be writing to Everton and asking them for a refund because especially in the first-half it was a gutless performance, a weak performance."
Martin Keown also heavily criticised stale performances from Everton's older players.
"They suddenly start to look a bit like Dad's Army. Didn't see Baines get forward much, is Jagielka now at the end of his career? Rooney looked like an old man tonight," said Keown.
"Koeman has got to take a good look at himself. They've lost their way, they didn't create anything. Two shots the whole night, it was a toothless performance no determination in the game.
"They can only play better than this but that's a miserable bunch of players that will return home now. That's three games on the trot now, eight goals conceded and alarm bells will be ringing for Everton."